Emma Smith Communications

Emma Smith CommunicationsEmma Smith CommunicationsEmma Smith Communications
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Emma Smith Communications

Emma Smith CommunicationsEmma Smith CommunicationsEmma Smith Communications
Home
Blogs and resources
Consultancy services
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EXPERT Communications Consulting Services

EXPERT Communications Consulting ServicesEXPERT Communications Consulting ServicesEXPERT Communications Consulting Services

Delivering impactful messaging that builds trust and reputation

Get in touch

EXPERT Communications Consulting Services

EXPERT Communications Consulting ServicesEXPERT Communications Consulting ServicesEXPERT Communications Consulting Services

Delivering impactful messaging that builds trust and reputation

Get in touch

About me

Portrait of a smiling woman with blonde hair in a teal sleeveless top.

Bringing energy and expertise

I help organisations to tell compelling stories that prove their public value, build trust and strengthen reputation. Whether you’re reviewing your communications strategy, planning for or navigating a crisis, need support to communicate with transparency and care through change, or simply seeking to elevate your brand, I bring strategic insight, sector expertise, and a collaborative, capacity-building approach. 


  • 25 years’ experience in corporate and research communications, stakeholder engagement, marketing, digital and brand.
  • An Education specialist, having led communications and engagement at three universities and colleges in England and Wales.
  • Extensive experience in leading change communications and training leaders to communicate with clarity through change.
  • Crisis communications and reputation management expertise across Local Government, Emergency Services, HE and FE, Sport, a national charity and financial services.
  • A former sports journalist and editor, with deep media insight and a strong Public Relations track record.
  • A lead consultant with the Association of Higher Education Professionals (AHEP) and associate consultant with Strive Higher.

Welcome to Emma Smith Communications. OFFERING EXPERT COMMUNICATIONS CONSULTANCY

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TESTIMONIALS

James Seymour, Higher Education Marketing and Student Recruitment Specialist:

James Seymour, Higher Education Marketing and Student Recruitment Specialist:

James Seymour, Higher Education Marketing and Student Recruitment Specialist:

"Emma has a wealth of experience in communications within higher education, the public and third sectors, and beyond. Her strengths extend well beyond mere experience. Emma can highlight specific, game-changing instances where her strategic communications skills have positively impacted organisations—whether in handling major capital projects, navigating significant crises, implementing effective communication strategies during policy shifts, or managing change. Additionally, she has successfully built and led diverse, high-performing teams that not only embrace new technologies but also advance them across social media, VLE, and other stakeholder engagement platforms, celebrating successes along the way."

Rob Blagden, Director of Estates, Digital and IT:

James Seymour, Higher Education Marketing and Student Recruitment Specialist:

James Seymour, Higher Education Marketing and Student Recruitment Specialist:

"Emma's leadership shines through in her ability to guide organisations with confidence and clarity. She builds and inspires high-performing teams and provides senior leaders, including Vice-Chancellors and CEOs, with precise, actionable communications strategies. Her responsiveness, personable approach and mastery of her craft bring stability and assurance to complex situations. Emma's strategic foresight is unparalleled. She develops robust, multi-scenario plans tailored to all stakeholder groups. Similarly, her expert leadership during crises, navigating these high stakes situations with professionalism and poise, is remarkable. I would recommend her to any organisation seeking strategic communications expertise as a leader who delivers results with integrity and composure."

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Contact ME

I'd love to hear more about your communications requirements and talk to you about how I can help

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